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Rafael Mota leaning on the wooden counter of an outdoor gear shop, racks of jackets behind him and a tent bag by his hand, looking at the camera with a warm smile.

We make AI tell the truth.

Saturday, 11:20 a.m. A tent on the counter, no box, a line behind her.

Rafael asks the AI for the return policy. It answers from an old PDF, hallucinating with total confidence.

The policy changed in March. Nobody told the PDF.

Try Vera for 24 hours

A limited number of seats open each day.

Why we built Vera

We built Vera for the counter, the trailhead and the new hire.

UnicornIQ is the company. Vera is our flagship product.

Policies change every season, and the person asking has a line behind the customer.

So Vera sits between your staff and any AI model, and checks every answer against your own current sources first.

One question, two answers

Confident. Fast. Wrong.

At Summit Outfitters, the returns policy changed in March. The AI found an older PDF and told Rafael returns are accepted within 30 days with a receipt.

So a six-week-old tent is refused, the customer leaves angry, and the next shift refunds a used one in full.

Returns accepted within 30 days with receipt

Through Vera, the same question gets the Returns and Exchanges Desk Procedure: verify the receipt or order first, then route used gear to warranty or repair.

Vera removes hallucinations because when she doesn't know, she says she doesn't know.

She doesn't fill the gap with a confident guess the way AI does without Vera in front.

Rafael Mota at Summit Outfitters asks what the return policy is today for a tent bought six weeks ago without its box. Vera answers from the current returns policy with the green Verified seal naming it, and the Knowledge Base panel opens on the cited document as the answer lands. Rafael opens the source, reads the quoted passage, and follows it to the policy itself in a simulated document library, the cited passage highlighted.

Clean knowledge is the foundation. Here's what it does for your stores.

Before the district review

Monday, 7:40 a.m. Ten minutes before the district call, the store manager opens the brief.

Each item names the source it rests on, so she walks in knowing what is current.

Rafael at the same counter handing a customer a receipt, both smiling, the tent bag between them.
The real daily brief in the Summit Outfitters demo workspace, each item with the evidence line it rests on.

How Vera works

Four stages. Then every answer carries its proof.

  1. Bring in the content

    Policies, product data, training and your best people, connected.

  2. Extract the claims

    Every rule becomes a claim tied to its page.

  3. Resolve the conflicts

    When two policies disagree, the person who owns them decides.

  4. Answer with proof

    Checked claims carry the seal. Gaps are named.

In production at one of the three largest AI frontier labs.

More than a hundred people, three teams, five learning systems. UnicornIQ built one path per role, and nobody started from zero.

Read the whole Project Passport story

Spend a day at Rafael's counter.

Summit Outfitters is a demo outdoor shop that also runs guided trips.

Ask about returns, gear, trips and training.

Try Vera for 24 hoursTalk to us

A limited number of seats open each day, like a Half Dome permit. When they are gone, come back tomorrow.